Ultralux considers it very important that the information provided by you is handled carefully and confidentially and will not pass on the provided personal data to other parties.
Why do we use your personal data?
We use your personal data to manage your online purchase at Ultralux by processing your orders and returns and to inform you about the delivery status.
We use your personal data to manage your payments and to handle possible complaints and warranty issues for products.
What types of personal data do we process?
We process the following categories of personal data:
* Contact details, such as name, address, e-mail address and telephone number
* Payment details
* Order data
If you have an account with Ultralux, we also process your personal data relating to the account, such as
* Your account ID
* Your purchase history
When placing an order, your name, invoice and delivery address, telephone number and payment details are required to execute the order. This data will only be used for the transaction of the purchased items. For payments we use the system of our Payment Service Providers, Mollie (credit card and iDEAL) and PayPal. For your and our security we use a secure SSL connection on pages where we process personal data (for example during the ordering process).
Access your personal information
If you wish to change your personal details at Ultralux, please visit our website. After you have logged in to your account, your personal details will be made available to view and change.
Only you and our customer service team have access to your personal data.
If you subscribe to our newsletter, this information will be used to keep you informed of assortment changes, special offers, website improvements and any other relevant information.
If you no longer wish to receive this information, the registration can be changed by canceling your subscription via our home page. We offer you the possibility to unsubscribe at any time. Every newsletter we send you contains a simple automated link so that you can choose to no longer receive newsletters from Ultralux.
If you choose to completely remove your name and personal details from our database, please send an e-mail to firstname.lastname@example.org.
After your request we will delete all personal data that we do not need to maintain for any reason.
For statistical purposes, visitor statistics from our website are tracked. This information will be used for internal research and improvement of the website.
All information on Ultralux's website is protected by copyright. It is illegal to copy, use or distribute any information from Ultralux's website without first acquiring written permission. Visitors and users of Ultralux's website may not claim any rights pertaining to the information on the website. None of the text or photographs from Ultralux's website may be partially or completely copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes.